Customer
Support

Welcome to our customer portal. Below you’ll find tabs relating to support options available to existing Control Print customers. If you’re a customer, please feel free to use the forms to submit requests.

If you’re looking for support, use the Teamviewer link on the right hand side to access our remote service.

Customer Support
Customer Support

GDPR - This form collects your details so that we can contact you regarding your enquiry. For further information on how your data is processed, please view our privacy policy. I consent to having Control Print Solutions collect the details in this form.

YesNo

GDPR - This form collects your details so that we can contact you regarding your enquiry. For further information on how your data is processed, please view our privacy policy. I consent to having Control Print Solutions collect the details in this form.

YesNo

Black Toner Required?
YesNo

Cyan Toner Required?
YesNo

Magenta Toner Required?
YesNo

Yellow Toner Required?
YesNo

Waste Box?
YesNo

GDPR - This form collects your details so that we can contact you regarding your enquiry. For further information on how your data is processed, please view our privacy policy. I consent to having Control Print Solutions collect the details in this form.

YesNo

other
resources

Looking for user guides or video tutorials? Use our handy links below to view self-help resources.

Customer Support

Have a Konica Minolta machine? Use the links on the right to view User Guides and Video Tutorials.

Have a problem with your machine? Log a support ticket here.

Customer Support

User Guides

Find datasheets, guides, release notes, best practices, and more for all Konica Minolta products. Get to know how to use your new machine quickly and efficiently with our helpful user guides.

Customer Support

Video Tutorials

Expand your knowledge and skills with our suite of informative and helpful video tutorials from the experts, designed to help you get the most out of your Konica Minolta products.

What do our clients say?

  • Mazuma / Charlo
    “Our business depends on high volume printing around the clock. If our printers stop working, our business stops working. Control Print Solutions ensure our print solution is efficient, cost... Read More
    Mazuma / Charlo
  • M L Accessories / Dawn Koujan
    “My biggest concern was whether you could cope with our demands. I should not have worried, your service is impeccable. Dealing with issues as soon as they arise. Your customer service is... Read More
    M L Accessories / Dawn Koujan
  • Dods Parliamentary / Mike Duzen
    “Control Print are a very professional and friendly company, quick to respond, providing excellent customer support & service. We have recently switched to using Konica Minolta Bizhub 554... Read More
    Dods Parliamentary / Mike Duzen
  • Paypoint
    “Paypoint have now dealt directly with Justin for some 15 years in managing our print solution across the business, albeit 15 years ago the machines were standalone photocopiers.   Control... Read More
    Paypoint
  • ABA Research
    “After a long tender process which comprised of over five companies looking to win our business, all proposing different equipment, we decided to award the contract to Ashley at Control Print... Read More
    ABA Research
  • Berry Recruitment
    “We have dealt with Justin for nearly 20 years. In that time we have grown the business to some 80 million pounds across 30 offices throughout the UK.   The service and support from... Read More
    Berry Recruitment
  • Domus
    “Thank you for making my life easier! A little over a year ago we started to look at how we managed our fleet of printers and copiers. We had over 40 machines across four offices. The amount of... Read More
    Domus
  • Moreland Estate Agents
    “Having been asked if we would provide a reference, I had no hesitation in responding.   We have been delighted with the machine and the post-sales support from Control Print. Before going... Read More
    Moreland Estate Agents
  • Glenny
    “In November I started looking to replace our fleet of printers and photocopiers across our offices in the southeast of the UK. We had some 40-50 devices, and our spend on printer cartridges... Read More
    Glenny
  • Rett UK
    “Rett UK is a Luton based charity who provides professional support to people living with Rett Syndrome across the UK.   We were delighted to find Ashley at Ctrl Print Solutions who... Read More
    Rett UK
  • Mimram Pon
    “We are an Electrical and Mechanical company based in Luton. We currently have two Konica Minolta C454e and three desktop printers from Control Print Solutions. We have had the opportunity to... Read More
    Mimram Pon