“Paypoint have now dealt directly with Justin for some 15 years in managing our print solution across the business, albeit 15 years ago the machines were standalone photocopiers.
Control Print now manages some ten devices on the network which handle all of our print/copy and scan requirements. Whilst we are pleased with the Minolta devices that we have from Control Print.
What is more important to ourselves is the post-sale support, my focus is more on post-sale service than the hardware. In this area, Justin and Control Print have always excelled. We have a four-hour response which is vital for our business and the quality of the engineers is superb. The engineer also carries parts for the machines so the downtime and need to return to fit parts is minimal, therefore the machines are rarely down.”